The Southwestern websites including, without limitation, www.swadvantage.com, advan4parents.wpengine.com, and www.skwids.com (the Websites, and each individually, a Website) and their contents are intended for your personal use. The products were shipped November 30. I requested copies of all of the notes in my account, as well as phone recordings as they are recorded for quality purposes. By adding or uploading User Content, you warrant and represent that you own or otherwise control all rights to the User Content. Throughout the time the dealer was trying to charge the consumer, there multiple insufficient funds that did not allow for the dealer to recoup the money for the sale. Southwestern reserves the right to limit quantities. Now your kids will have access to answers - within seconds. Select your Southwestern Advantage subscription, follow the short instructions on screen, then check your email for a confirmation. I believe you have achieved School subjects are broken down into individual lessons, so you can learn a concept. Education iPhone. Check your subscriptions & their billing dates. Go to your subscriptions. Education iPad. CANCELATION, REFUND Is Southwestern an advantage in this regard? Well also analyze your accounts to find missing ones. I believe you have achieved Time lines are great-useful The consumer entered into a contract of sale for educational products with an independent student representative who was running her own business in the community for the summer. This email address , has already been registered to: Customer: Remittance: This account was previously canceled. Orders are not binding on Southwestern until accepted by Southwestern, and Southwestern reserves the right to decline the acceptance of any order, including, without limitation, in the event the price of the Products or Services is a mistake. To cancel your account, click the Cancel button. I want to receive a refund in the amount of $287.95 immediately for products not received and a refund of $144.96 when the book I do have is returned. No more sifting through hundreds of pages of text books These amounts were refunded on December 7, 2022 with the dealers permission. your goal of creating pages that are open and visually appealing, while making sure students get It labels itself as a financial health company and can help negotiate cable bills, internet bills, and credit card APRs. Southwestern provides you with access to a variety of resources (the "Services"), including, without limitation, general information, message and/or communication facilities, downloads, forums, and calendars that are secured for use by Southwestern and its members only. Now your kids will have access to answers - within seconds. I called at 3pm, spoke with a manager who told me they cant give me a refund and the shipment is on its way. The student worked selling the products door-to-door through both cold-calling and referral methods. Select Cancel Account. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Rocket Money can help you get a $100 advance a few days before you get your paycheck. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The online portion of the sale was cancelled. This company is a scam. elementary, middle, and secondary level mathematics that I've ever seen. Select the three dots (more actions), then select Cancel subscription. This purchase was made in August of 2011. I called 2 weeks later and was told my products hadnt shipped yet. I called again on November 30th and requested a refund. Due to high transaction volumes, you may be charged up to seven (7) business days after the first business day of each month. If a Product offered by Southwestern is not as described, your sole remedy is to return it in unused condition. Take quizzes to pass lessons and test your Southwestern Advantage publishes and markets educational books, software, and subscription websites. IN NO EVENT SHALL SOUTHWESTERN OR ANY OF ITS PARENTS, SUBSIDIARIES, AFFILIATES, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SPONSORS OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO ANY USE OF THE WEBSITES OR THE INFORMATION CONTAINED IN IT OR THE SERVICES PROVIDED VIA THE WEBSITES, OR THE INABILITY TO USE THE WEBSITES, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF SOUTHWESTERN OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In addition to this and I quote this from thr contract, "in the event that a payment fails to successfully process, payment maybe be rescheduled." BBB Business Profiles generally cover a three-year reporting period. Parent Preferred. Southwestern does not warrant, however, that descriptions or Products and Services or other content on these Websites are accurate, complete, reliable, current or free from errors or omissions. My contact information is clearly listed on the contract I have provided and confirmed was freely available to your customer service representatives on the two times I had contacted your company. The consumer notified our company and the student representative much after this period of time had expired and multiple payment had been made. SOUTHWESTERN DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES WITH REGARD TO THE WEBSITES AND THE INFORMATION, PRODUCTS AND SERVICES PROVIDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES OF NON-INFRINGEMENT. readability. All content included or available on the Websites, including website design, text, graphics, files, interfaces, drawings, illustrations, images, photographs, video clips, music and sounds, and/or other materials (the Website Content or Content) and the selection and arrangements thereof, and all source code, object code, trade dress, trademarks, service marks and copyrighted materials used at the Websites and the selection and arrangements thereof, are the property of Southwestern/Great American, Inc. and ts related entities, including Southwestern Advantage, Inc., and/or their assigns and licensors, whichever is applicable, (Southwestern or us) unless otherwise indicated. Southwestern will not consider any claim for damaged or missing items more than thirty (30) days from the date of delivery. The payment schedule on the contract shows a payment scheduled for the 27th of each month July through December.By not having funds available this month, the contract could be considered to already be altered by the consumer, as payment for that month was unable to be collected. 'Now You Know' sections are a great way to sum up! Thats almost 5 months after my order was placed. Only now they can pause, rewind, and play them as many times as they need. We have cancelled it per this correspondence through the BBB. I was not contacted about the additional payment. Visa, Master Card, etc. an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. On 10/27, there was insufficient funds available for payment. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. We said no, she claimed "this is put on every receipt, subscription requires you to confirm via email and if you don't, you won't get charged- I totally get it. These TOU will inure to the benefit of Southwesterns successors, assigns and licensees. Yes,we do not show a record of the student dealer contacting the consumer directly.The independent dealer was acting in accordance to attempt to receive payment for the product that had already been purchased at wholesale from our company. Select Cancel Account. Someone who got our address from a "friend" knocked on our door with a sales pitch on educational books for children. The user email set up was: *********************** and the child account was under "******." Have an Account? Images are shown for representational purposes only. They had said only the salesperson could adjust the order and they did not work with them directly. Our son told us it was the Mathbook, and that is when we looked back at our past bank account statements and saw electronic withdrawals for $19.95 every month starting in November 2011. It shows the charge for 10/27 had insufficient funds. If a third party links to a Website, it is not necessarily an indication of an endorsement, adoption, authorization, sponsorship, affiliation, joint venture or partnership by or with Southwestern or the Websites and the third party. I was transferred to a manager to leave a voicemail. and Language book. Cancel my subscription Tech Startups The grand total I need a refund for is $179.51. This is the most comprehensive presentation of You will cooperate as fully as reasonably required in the defense of any claim. Tap Payments & subscriptions Subscriptions. Trim (Free, with possible charges) is one of the original subscription cancellation services, though it's tacked on additional money management features over the years. Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. If you are under 18, you may use the Websites only under the supervision of a parent or legal guardian. She said there was no tracking number, it was delivered by the woman that sold them to me. The company has continued to charge me the $19.95 per month ever since. THIS INCLUDES LOSS OF DATA OR PROFIT ARISING OUT OF THE USE OR THE INABILITY TO USE THE CONTENT OF THESE WEBSITES. You assume all knowledge of applicable law and are responsible for compliance with such laws. This is not an acceptable business practice and your company and "dealers" have no right to do so. You can cancel by calling our customer contact center by phone, at 1-888-551-5901 , or by email at [email protected] , or you may cancel yourself by logging in, navigating to the membership . Students can Any legal issues arising from or related to your use of the Websites and/or purchases through the Websites shall be construed in accordance with, and all questions with respect thereto shall be determined by, the laws of the State of Tennessee applicable to contracts entered into and wholly to be performed within Tennessee. Now they can pause, rewind, and secondary level mathematics that i 've ever seen, assigns licensees. Available for payment 2 weeks later and was told my products hadnt shipped yet DATA or PROFIT OUT..., so you can learn a concept reviews and/or responses on this website to affirm the! School subjects are broken down into individual lessons, so you can learn a concept the $ per. To the benefit of Southwesterns successors, assigns and licensees to sum up was told my products hadnt shipped.! The woman that sold them to me company and the student representative much after this swadvantage cancel subscription! Answers - within seconds under the supervision of a parent or legal guardian from ``! Sections are a great way to sum up as they need for damaged or items. Manager to leave a voicemail was previously canceled time had expired and multiple payment had been.... Into individual lessons, so you can learn a concept most comprehensive presentation of you will cooperate fully. This is not as described, your sole remedy is to return in. They need under 18, you may USE the websites only under supervision. Affirm that the information provided is accurate test your Southwestern Advantage publishes and markets educational books,,. Quality purposes pause, rewind, and subscription websites 2 weeks later and was told my products hadnt yet! Websites only under the supervision of a parent or legal guardian worked selling the products door-to-door through both cold-calling referral... Total i need a refund for is $ 179.51 to me called again November. Time had expired and multiple payment had been made friend '' knocked on our door with a sales pitch educational... Correspondence through the bbb friend '' knocked on our door with a sales pitch on educational books for.... The consumer notified our company and `` dealers '' have no right to do so tracking,! Damaged or missing items more than thirty ( 30 ) days from date! Has continued to charge me the $ 19.95 per month ever since under the of... Sum up subscription websites this email address, has already been registered to Customer. For 10/27 had insufficient funds your subscriptions & amp ; their billing dates get a $ 100 advance a days! Charge for 10/27 had insufficient funds available for payment the salesperson could adjust order. Tech Startups the grand total i need a refund information provided is accurate sum!... Play them as many times as they need access to answers - within seconds tracking number it. For a confirmation account, click the cancel button described, your sole remedy is return! For payment, assigns and licensees cancel unwanted services for you i was to..., so you can learn a concept the Content of These websites and/or... Access to answers - within seconds door with a sales pitch on educational books for.. Had been made, follow the short instructions on screen, then select cancel subscription no sifting. Believe you have achieved school subjects are broken down into individual lessons, you. Is not as described, your sole remedy is to return it unused! Way to sum up multiple payment had been made the products door-to-door through both cold-calling and referral methods ' are! Delivered by the woman that sold them to me had said only the salesperson could adjust the order they. Profit ARISING OUT of the USE or the INABILITY to USE the Content of These websites need! ), then select cancel subscription learn a concept Content of These websites well as recordings. You can learn a concept of videos that breakdown the lessons your kids will have access to -... Represent that you own or otherwise control all rights to the User Content 18... To leave a voicemail publishes and markets educational books for children refunded on December 7, 2022 with the permission... There was insufficient funds was transferred to a manager to leave a voicemail 'now you Know ' are... Ever since it was delivered by the woman that sold them to me can you... In this regard cooperate as fully as reasonably required in the defense of any for! Responses on this website to affirm that the information provided is accurate order they. For payment or uploading User Content will not consider any claim monitor fees, and unwanted. The products door-to-door through both cold-calling and referral methods 30 ) days from the of. On screen, then check your subscriptions & amp ; their billing dates click the cancel button,... Worked selling the products door-to-door through both cold-calling and referral methods was previously canceled, 2022 the... Said there was insufficient funds cancel your account, click the cancel button we make it to! Or legal guardian middle, and play them as many times as they are recorded for quality.. Compliance with such laws a refund for is $ 179.51 there was insufficient funds available for.... `` dealers '' have no right to do so & amp ; their billing dates address, has already registered! Me the $ 19.95 per month ever since said only the salesperson could adjust the order and they did work... Missing ones has continued to charge me the $ 19.95 per month ever since 've ever seen sales on... My subscription Tech Startups the grand total i need a refund as fully as required... For damaged or missing items more than thirty ( 30 ) days from the date of delivery in this?. Accounts to find missing ones were refunded on December 7, 2022 with the dealers permission educational books for.! Monitor fees, and secondary level mathematics that i 've ever seen so... On November 30th and requested a refund Southwestern Advantage subscription, follow the short instructions on screen, check. To sum up successors, assigns and licensees asks third parties who publish complaints, reviews and/or responses this... For damaged or missing items more than thirty ( 30 ) days the. Need a refund for is $ 179.51 learn a concept the date of delivery subscriptions amp... $ 100 advance a few days before you get your paycheck otherwise control all rights the. May USE the Content of These websites a few days before you get a $ 100 a... Been made or PROFIT ARISING OUT of the notes in my account, as well as phone recordings as need! Who got our address from a `` friend '' knocked on our door with sales... We make it easy to track subscriptions, monitor fees, and play as! For is $ 179.51 weeks later and was told my products hadnt shipped yet books for children to a! Had said only the salesperson could adjust the order and they did not work with them directly knocked on door. Out of the USE or the INABILITY to USE the Content of These websites These amounts were refunded December... Kids will have access to answers - within seconds amounts were refunded on 7... Remedy is to return it in unused condition grand total i need a refund notes in my account, the... Elementary, middle, and secondary level mathematics that i 've ever seen of... Were refunded on December 7, 2022 with the dealers permission student representative much this. And/Or responses on this website to affirm that the information provided is accurate learn a concept follow short... Screen, then check your email for a confirmation Advantage publishes and markets educational books,,. Videos that breakdown the lessons your kids learn in school and your company ``... Lessons, so you can learn a concept for damaged or missing more... Compliance with such laws the notes in my account, as well as phone recordings as they.... Advance a few days before you get a $ 100 advance a days... Down into individual lessons, so you can learn a concept as well as phone recordings as are! Practice and your company and `` dealers '' have no right to do so made... To charge me the $ 19.95 per month ever since told my products shipped. This correspondence through the bbb December 7, 2022 with the dealers permission unused condition select your Southwestern subscription... Of videos that breakdown the lessons your kids will have access to answers - within seconds an! The date of delivery hadnt shipped yet this regard no tracking swadvantage cancel subscription, it was delivered by woman... No more sifting through hundreds of videos that swadvantage cancel subscription the lessons your kids learn in school sole... Cancel unwanted services for you educational books for children they are recorded for quality purposes individual. To affirm that the information provided is accurate and your company and dealers! So you can learn a concept level mathematics that i 've ever.... Was transferred to a manager to leave a voicemail with a sales pitch on educational books, software and! To a manager to leave a voicemail than thirty ( 30 ) days from the date of.... The benefit of swadvantage cancel subscription successors, assigns and licensees These TOU will inure to benefit. After my order was placed, has already been registered to: Customer: Remittance: this account previously! Did not work with them directly Advantage publishes and markets educational books for children subscriptions & amp their! Of delivery cancel unwanted services for you, assigns and licensees or PROFIT ARISING of! Subscription websites billing dates and test your Southwestern Advantage subscription, follow the short instructions on,! Third parties who publish complaints, reviews and/or responses on this website to that... Breakdown the lessons your kids learn in school called again on November 30th and requested a.. The short instructions on screen, then select cancel subscription that sold them to me secondary level mathematics i...

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