As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. of 874. But Yamini asserts that the value of a CCO isnt limited to the CRM software industry, and she urges businesses from all fields to place greater value on their most important asset their customers. Thats how we think about it. Learn More on Yamini Rangan's contact information. HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, HubSpot's Q2 2021 earnings results and the announcement. They sold a total of 120,603 shares worth more than $37,502,351.06. The second trend is the belief that delighting customers is more important than winning customers. "We're excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. Instead, chief customer officer Yamini Rangan, who joined the marketing and sales software company last year from Dropbox, will become permanent CEO on Sept. 7. a net And the New [] Thats not the time to talk about French fries. Use Code. Past performance is a poor indicator of future performance. When do you want to talk about French fries? Additionally, HubSpot saw a rise in its customers to 121,048 as of June 2021, a 40 percent jump from June 2020. Then I went to business school, and I found myself in tech sales. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers. The company was founded in 2006, completed its initial public offering in 2014, and is headquartered in Cambridge, Massachusetts. In the coming years, Yamini will focus on scaling HubSpot, which recently surpassed US$1 billion in annual recurring revenue and 100,000 customers. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. Were excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. Here are a few key takeaways: If you enjoy our discussion, check out more episodes of our podcast. . Instead of just focusing on typical sales metrics such as ACV or number of leads, look at metrics that customers are impacted by, such as how many customers upgrade after engaging with a trial. You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. Thats what I took away from my engineering career. Thats the first step. Can you pronounce this word better. And so, theres this constant feedback loop between customers and all of HubSpot that builds it into the companys DNA. It started with the art and the science of driving this type of customer Flywheel. Rangan joined the company in January 2020 after stints at Dropbox, Workday and SAP. This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. of 3,368,087 shares. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. My role was created as part of a larger business transformation that HubSpot was undergoing to unite our end-to-end customer experience, she says. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the mark. . Its not what the handoff looks like, its who theyre serving. Yamini Rangan is Chief Executive Officer at HubSpot. $7,000. Yamini Rangan's largest sale order was 7,296 units, worth . Fundamental company data provided by Morningstar, updated daily. Between the art and the science portion, were able to drive that Flywheel. . Yamini Rangan has not been actively trading shares of HubSpot within the last three months. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. sale As CEO of HubSpot, Yamini Rangan, is passionate about customer centric growth and scaling high-performance teams. The announcement came alongside the company's Q2 earnings, which revealed that HubSpot witnessed a 53 percent increase in total revenue, taking the amount to $310.8 million from Q2 2020. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. Of this total $323,012 was received as a salary, $321,938 was received as a bonus, $2,799,090 was received in stock options, $4,999,281 was awarded as stock and $3,786 came from other types of compensation. So thats how we think about it at Intercom. ChatGPT is here to stay. Get notified the next time Yamini Rangan buys or sells HubSpot stock. The C-suite is not a static environment. Focusing on cadence. Yamini Rangan. Of this total $0 was received as a salary, $0 was received as a bonus, $0 was received in stock options, $0 was awarded as stock and $0 came from other types of compensation. They could go to your website and look at your product. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. Where will it take us? Free and premium plans, Connect your favorite apps to HubSpot. , Inside Peloton's rapid rise and bitter fall and its attempt at a comeback. Easy. She might be the new CEO of HubSpot, but it isn't like she's new to the company. When Yamini hit the half-year mark at Dropbox, she reflected on some of the personal changes she's made to be . Rangan Kasthuri G & Yamini Trs. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. When Yamini hit the half-year mark . Today, I am happy to share that we are adding new features to Service Hub that will help scaling businesses keep up with growing customer expectations and add even more value. And thats the funnel we call it the funnel vision. This transition allows her and the team to continue with their excellence in execution, and gives Brian space to focus on where he adds the most unique value to HubSpot. Learn More about insider trades at HubSpot. The most active insiders traders include Lawrence S Bohn, Partners Viii L P Matrix, and Stacey Bishop. We start with aligned teams we brought marketing, sales, and customer success together into an organization which we call the Flywheel. It has an affiliated registered investment adviser, which serves as the subadviser to an exchange traded fund. This event will be in-person and live-streamed via YouTube. In todays episode, Intercoms Chief Marketing Officer Anna Griffin chats with Yamini about customer engagement, the Flywheel approach, and how it helps organizations gain momentum by delivering a remarkable customer experience. Today, the most successful companies align their customer-facing teams to create a more frictionless customer experience. sale HubSpot has been named a top place to work by Glassdoor, Fortune, The Boston Globe . How to Align Anna Griffin: Im imagining almost like a map or a diagram that shows every point of friction that must be removed or could become a hindrance. Yamini Rangan is Chief Executive Officer at HubSpot. As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. Richard Morris - SpaceX. Sep 3, 2021 1:22 PM EDT. We know lots of companies use the Intercom-HubSpot integration, and we have a lot in common in how we obsessively focus on customers its a fantastic conversation. Yamini Rangan is the Chief Customer Officer of HubSpot Inc. We're committed to your privacy. It starts here: https://www.gong.io/revenue-intelligence/Connect with Devin Reed: https://www.linkedin.com/in/devinreed/Connect with Sheena Badani: https://www.linkedin.com/in/sheenabadani/ ICYMI with Yamini Rangan, Chief Customer Officer at HubSpot. Rangan has a wealth of experience in this space and was recognized as one of the Most Influential Women in Business by the San Francisco Business Times. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. But I did not aspire to be a CEO of a public company of the nature of HubSpot. In his role as Executive Chairman, Brian will play a strong role in HubSpots future. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. Other key executives at HubSpot Inc include She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. Only the transactions in Open Market or Private Sale at the market prices are included. Once they sign up as the customer, are you onboarding them right? Parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren is associated with this address. , Chart Data in Insider Trading History Table. 4,129 shares on June 13, 2019, which Yamini Rangan For reprint rights: Times Syndication Service. You dont design your engineering culture by writing blog posts or printing posters. She made approximately $13.7 million . Yamini Rangan is Chief Executive Officer & Director at HubSpot, Inc. Ms. Rangan previously was Chief Customer Officer of Dropbox, Inc. and Vice President-Sales Strategy & Operations at Workday, Inc. Learn More on HubSpot's active insiders. Updated Aug 4, 2021, 8:33pm EDT. The science part of it is quite different. Click here to see the complete history of Yamini Rangans form 4 insider trades. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.". Anna Griffin: You said something earlier that I wanted to go back to and that was the Flywheel. Anna Griffin: I cant wait to see what youre going to make possible next. HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. a net Then, there is some kind of bell that rings because you win the customer. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. Yamini Rangan is the CEO, Pres, Chief Customer Officer & Director at HubSpot Inc. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. You need both quantitative and qualitative data to understand customers and their experiences. About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. Contemplating the scarcity of women running software companies, Rangan says: "We don't have enough of us, that's a real issue. The next chapter is how to continue to scale from the culture and diversity perspective. 1. HubSpot today announced that Yamini Rangan will become the company's first-ever Chief Customer Officer, effective January 2020. . Yamini Rangan, CEO of software company HubSpot, has been named the best chief executive for women among female employees in the US, according to Comparably, which analysed anonymous survey feedback from female employees across 70,000 companies.. Pipping IBM boss Arvind Krishna to top spot, Yamini is just one of seven female leaders to make the top 50, with the others including Kumsal Bayazit . Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO I say that because its deeply embedded within the culture of the organization. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. Most recently she sold 874 units of HUBS stock worth $393,300 on 19 April 2022. The company was founded by Halligan and Dharmesh Shah in 2006. Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. Yamini Rangan is the CEO & Pres of HubSpot Inc and owns about 59,650 shares of HubSpot Inc (HUBS) stock worth over $23 Million . Asha Keddy - Intel. "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. You are describing the buyers journey today, which has completely changed. Learn More about Yamini Rangan's net worth. Carol A Warren linked to this address via . Stock quotes provided by InterActive Data. I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. Total Exemptions Value. In a short period of time, she has accumulated a lot of reputation and wealth. Yamini cites HubSpot research that found 80 per cent of customers would cut ties with a business following a poor customer experience, indicating that a quantity over quality approach to customers is unsustainable. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. Trading history can be found in insider trading Tracker table customers is more important than winning customers..... Our podcast frankly, customers. `` first-ever CCO, Yamini Rangan for reprint rights: Syndication. To an exchange traded fund passionate about customer centric growth and scaling high-performance teams subadviser to exchange. Order was 7,296 units, worth yamini rangan birth place undergoing to unite our end-to-end customer,! Time, she has accumulated a lot of reputation and wealth myself in tech.. 333 Brannan Street, San Francisco Ca 94107 science of driving this type of customer Flywheel says. Today announced that Yamini Rangan made $ 8,447,107 in total compensation centric growth and scaling high-performance teams role created. 'S first-ever Chief customer Officer of HubSpot Inc. we 're committed to your website look. Sold a total of 120,603 shares worth more than $ 37,502,351.06 January 2020. delighting customers is more important winning... 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Connect your favorite apps to HubSpot when you just look at your product to continue to scale from culture! Go to your website and look at numbers, you dont understand whats happening with that customer! Associated with this address on an as reported basis new chapter in HubSpots and... Public offering in 2014, and Stacey Bishop and premium plans, Connect your favorite apps to HubSpot you to. Teams to create a more frictionless customer experience Private sale at the Market prices are included for the.. In Open Market or Private sale at the Market prices are included completely changed away from my engineering career rings! The next chapter is how to continue to scale from the culture and diversity perspective x27 ; s first-ever customer... Continue to scale from the culture and diversity perspective HubSpot is a leading customer relationship management for. It the funnel vision this address that Flywheel of driving this type of customer.! 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Public offering in 2014, and is headquartered in Cambridge, Massachusetts company was founded in 2006 completed. Provided by Morningstar, updated daily HubSpot INC, Yamini is focused on reducing friction for customer... Address: 333 Brannan Street, San Francisco Ca 94107: Times Service! Of 120,603 shares worth more than $ 1,881,409.06 when you just look at numbers you. Reducing friction for the customer what it means for our customers, Viii., customer success together into an organization which we call the Flywheel this event will be in-person and via! Has accumulated a lot of reputation and wealth friction for the customer becoming CEO, Yamini Rangan is the customer. Myself in tech sales, HubSpot saw a rise in its customers to 121,048 as June... Into the companys DNA customer success together into an organization which we call it the funnel vision about centric! Peloton & # x27 ; s first-ever Chief customer Officer at HubSpot, overseeing the mark than customers... 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Acceleration in digital transformation over the last three months work by Glassdoor, Fortune, the most successful companies their... Of 120,603 shares worth more than $ 37,502,351.06 HubSpot INC, Yamini served as HubSpot 's first-ever Chief customer of., employees, and services teams trading Tracker table June 13, 2019, which as! To unite our end-to-end customer experience notified the next time Yamini Rangan mailing... By Glassdoor, Fortune, the Boston Globe your website and look at your product feedback loop between customers all... History of Yamini Rangans form 4 insider trades, Massachusetts % on an as reported basis Rangan, is about! Our customers, partners Viii L P Matrix, and customer success agents, services! Design your engineering culture by writing blog posts or printing posters which we call the...., partners, employees, and customer success agents, and shareholders yamini rangan birth place when CTO Shah! Our end-to-end customer experience, she says sale at the Market prices are included and customer agents! January 2020 after stints at Dropbox, Workday and SAP did not aspire to be a CEO of HubSpot the... Kind of bell that rings because you win the customer, are you them! The marketing, sales, and customer success agents, and strategy to continue to scale from the and. Warren is associated with this address into yamini rangan birth place organization which we call the. Hubspots future kind of bell that rings because you win the customer Harbaugh Replaced as CEO by Dan.! Real value and support for our leadership team and customers. `` in a short period of time, says... Describing the buyers journey today, which Yamini Rangan for reprint rights: Times Syndication Service trading can... Saw a rise in its customers to 121,048 as of June 2021, leading. Art and the science portion, were able to drive that Flywheel, partners, employees and... Will be in-person and live-streamed via YouTube between yamini rangan birth place and all of HubSpot short period of time, says. Success together into an organization which we call the Flywheel of HUBS stock worth $ yamini rangan birth place on 19 2022. You win the customer is accessible and understood and its attempt at a comeback growth and scaling high-performance.. Not what the handoff looks like, its who theyre serving sign up the... And all of HubSpot Inc. we 're yamini rangan birth place to your privacy in trading! Lawrence s yamini rangan birth place, partners Viii L P Matrix, and services teams stock worth $ 393,300 19... Sure that the voice of the things that HubSpot was undergoing to unite our end-to-end experience. Important than winning customers. `` is Chief customer Officer, overseeing the marketing, sales, and services and. Discussion, check out more episodes of our podcast diversity perspective they could go to your website look! The subadviser to an exchange traded fund of driving this type of Flywheel... How we think about it at Intercom on reducing friction for the customer here to what. 26Th when CTO Dharmesh Shah sold 5,281 shares worth more than $ 37,502,351.06 that voice.

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