Maybe they tipped them at start of cruise? 6. The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. Guests will need to use their keycards in order to enter The Haven complex. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. The balcony door came later after he was moody man.. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. There are always more family vacations in our future! A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. It would seem to me less people within the Haven area the better. Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). I had read so much about how amazing the butler would be. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! CC Help Jenn Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Wedding They will do anything you need. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. defeser, July 21, 2016 in Norwegian Cruise Line. A few suggestions to ask for: cookies, pastries, cheese and crackers, nuts, fresh fruit, and/or shrimp cocktail. I would imagine they would bring you food from the Local. CC Help Jenn Cruising on the Joy end of January for our 40th Anniversary. Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. Lots of great info here- thanks everyone! The afternoon canaps are not all that popular, with us either. Seattle If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. You have nicer amenities, such as robes and slippers in your cabin. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. Started June 21, 2021, By the night butler is always available. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. Have a great cruise,,,, you will never want to book a non-havens room again! Now, keep in mind that this is the more moderately priced of The Haven cabins. It is a complimentary restaurant. Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. Depending on availability, your cruise butler might also be able to magically find an extra footstool or chair for your veranda. I will keep watching prices. But then you start thinkingwhat does a cruise butler actually do? Terms of Service We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Haven restaurant items are no charge. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. There is no stopping us! Guide and tips to Norwegian Cruise Lines The Haven. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. I have somestupid questions about butlers, the Haven, and related things. Priority when reserving restaurants and entertainment onboard NCL vessels. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I normally don't want the little plates of snacks they bring. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. Room service at breakfast time in the Veranda Suite on Silver Spirit. We always have breakfast in the haven dining room. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). For example, can we request certain daily snacks for the kids? Thanks! One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. I really appreciate any information you can provide. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Look for the Butler button on your phone. Gaylord National Harbor There is also a private sauna reserved for guests of The Haven. Wow. You are awesome! Thanks! This is your chance to let them know your drink preferences and they can keep it stocked for you. WebThe Haven is your answer! Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. It was an ugly rainy day and we decided to just stay in our room all day. 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. I'm pretty sure the waiters are included in the gratuity charge. Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). I'd love to hear! Butlers can deliver drinks but the beverage package won't cover it. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. But the butler will go to the galley once and hold the food in the hall butler pantry. - will they still unpack for you (I really want to be out exploring the ship!)yes. Your butler will bring you predetermined snacks every day. 4. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. They will serve the next course the next time they are in the area. Asking the butler to put clean towels in at night after the pre-dinner shower is another nice touch when you come back from dinner to a cleaned and re-stocked bathroom. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. Press J to jump to the feed. Or will it all come at once?however you want. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Virginia With our family's busy work and school schedule, we look forward to traveling during holidays. Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. It kept our butler busy delivering multiple courses. Is this true, and if so, what's the expanded menu? Bermuda Lots of great info here- thanks everyone! Ritz Carlton Properties - will they still unpack for you (I really want to be out exploring the ship!) Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. (I understand that tips are not included and intend on tipping generously). Or you can go to The Local. We have requested cheese and crackers and fruit on longer cruises. All services provided must be expedited in a gracious, professional and unobtrusive manner. ?? Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . Spanning and impressive 6,694 square feet. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. CC Help Jenn Washington D.C. I really appreciate any information you can provide. The 2nd time in owner's suite that guy acted like everything was a bother as well.. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. We also tipped our room steward. Worked perfectly. How do you know who paid full price and who used upsell? The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. slugg, March 29, 2019 in Norwegian Cruise Line. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven You don't know that of course.. If you want them to use toys you have to bring your own. Lol. I can't rememberif the concierge them as well. :-). If you plan to request more items, have the butler bring to your cabin. Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Wow--you could get shrimpcocktail as a snack? I had not considered that perspective so I thought Id share. For Breakfast, there is a card with check boxes (same as in every cabin). This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. LauraS I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. see pic above. Florida Room service from any restaurant is available (you have to pay for food from specialty restaurants). A few times we did call them for drinks, they were too busy and sent someone from the bar to deliver the drinks. We order white tablecloth breakfast service on busy shore days. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Lunch is good, dinner is good. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g You are totally right about the butler and concierge though. And there is reserved seating in the theater to the side. They will even clean it up afterwards! If it is within his power he will try to get it for you. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. yes. Freshly renovated, this suite will blow you away! Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). the night butler is always available. We prefer to get it all at once and eat at our pace. It helps if you tell them what your likes/dislikes are early on. Create an account to follow your favorite communities and start taking part in conversations. Did we really want him to unpack our bags? WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. Privacy Policy. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. 1. Great guy and did a Great joy. What is the cheapest month to book a cruise? Curiously, what was the incredible offer you got for the H4? 5. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Dining in specialty restaurants is complimentary to suite passengers. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Arizona (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). The key is to communicate with your butler. Of course, this is for a one time request. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. You can request your butler to bring any type of food. We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Started August 27, 2021, By Celebrity Cruises Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. Who gets a butler: Guests staying in a Penthouse Suite (category B) or higher receivebutler service onRegent Seven Seasships. Although it seems that our family can never agree on anything, we do when it comes to vacations. - if you have a soda delivered with breakfast, is there a charge when you have UBP?. If it's a week off from school, it will probably be filled with kids and noise. For us, it is good for 1 or 2 dinners since the menus don't change. Unpacking: again, jury is out. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). The butler and concierge are not included in the daily service charge and you are expected to provide a gratuity for both. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! We prefer to get it all at once and eat at our pace. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. The butler is responsible for everything that happens inside the cabin. If this is something you enjoy, your butler can arrange for it daily or as needed. You will be able to leave a comment after signing in, By Yes, there are more items listed but you can also request things not listed. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. 1. This is my favorite tip for families cruising with younger children! The first time we encountered butler service, many years ago,I must confess we felt a few trepidations. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. RichardPietschmann / Special to Cruiseable. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). We have never sailed during non- school vacation and have always booked early to get the suite we wanted. - what are some of the afternoon canaps they offer?see pic above. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. I have never used that perk--it makes me uncomfortable, lol. Re serving course by course: the jury is out on that. He showed us a card that we could check off our We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. 2. I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. We want to get into the comedy club. The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. Spill on an outfit you planned to re-wear tonight? For Foodies Everyone is so organized and everything is so well thought out, which I am not when on vacation. Other than that we didn't notice him do much. 4. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. Copyright Cruise Blog Media LLC 2023. The pool is tiny. What made it extra special was that I was with my mom. I have given up on the course by course thing. Its the one week that I do not have to do the wash, cook, food shop or clean. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil Let the Butlers of Oceania Riviera take care of your packing and unpacking needs during your stay. The don't provide them for health reasons. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c No charge. If it's on the ship, the butler will bring it. This is not your butler's first cruise. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). . By the way - my wife still thinks we're in an interior cabin on a lower deck. I am sure that many now play the "wait for an upsell" game. NCLit's tough. These will definitely come in handy. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. Course-by-course dinner service is not available, CruiseCritic reports. Ah, first world problems. You are awesome! What a great surprise for your wife! A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. Or you can go to The Local. Kids used pool towels when they went to the slides or when we went off ship. Not all of these will pertain to your cruise line, but decide which questions or requests you would enjoy and use as guide to create some of your own. Great article you wrote, really liked itcheers! Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. I would love a 2 bedroom over regular H5.. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! Be prepared to leave any and all future interior cabins in the dust. WebNorwegian Prima (2022-built) is the first of all six PRIMA-class NCL-Norwegian Cruise Lines ships - with sisterships Viva (2023), TBN3 (2024), TBN4 (2025), TBN5 (2026) and TBN6 (2027). I've heard from many suite guests they request cocktails and. Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. CC Help Jenn We didn't want to take a chance on not getting the H6 we wanted and paid quite a bit- and there is now only one of the H6 left . The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. Ryan, the personable, professional butler we met during a 10-day sailing on Silver Shadow. WebNCL Haven Pre-Cruise Requests Hey all. He also brought coffee, drinks, even in-suite dinners on request.

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